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This podcast dives deep into the commercial baking industry. Every season, a new guest shares their insights on innovation through the lens of becoming more sustainable, growing a family-owned business, debunking myths and more. Hosted by Joanie Spencer, editor-in-chief of Commercial Baking.
Episodes

Sunday May 28, 2023
S7E5: Finished Product and Marketability
Sunday May 28, 2023
Sunday May 28, 2023
Welcome to Season 7 of the Troubleshooting Innovation podcast, sponsored by Puratos' Sunset Glaze.
Joanie Spencer, editor-in-chief for Commercial Baking, speaks with Richard Charpentier, CMB, the CEO of consulting company Baking Innovation. Their conversation explores the technical aspects of creating high-quality, premium baked goods on a commercial scale.
Our final episode revolves around the role the visual appearance of both the finished baked good and its packaging plays in garnering a higher price point.

Sunday May 21, 2023
S7E4: Focusing on Taste and Texture
Sunday May 21, 2023
Sunday May 21, 2023
Welcome to Season 7 of the Troubleshooting Innovation podcast, sponsored by Puratos' Sunset Glaze.
Joanie Spencer, editor-in-chief for Commercial Baking, speaks with Richard Charpentier, CMB, the CEO of consulting company Baking Innovation. Their conversation explores the technical aspects of creating high-quality, premium baked goods on a commercial scale.
In this episode, you'll learn effective strategies to upgrade the most important attributes of baked goods — taste and texture — for a premium experience.

Sunday May 14, 2023
S7E3: Choosing the Right Ingredients
Sunday May 14, 2023
Sunday May 14, 2023
Welcome to Season 7 of the Troubleshooting Innovation podcast, sponsored by Puratos' Sunset Glaze.
Joanie Spencer, editor-in-chief for Commercial Baking, speaks with Richard Charpentier, bakery expert and CEO at Baking Innovation. Their conversation explores the technical aspects of creating high-quality, premium baked goods on a commercial scale.
In this episode, Spencer and Charpentier unpack the key ingredient and formulating considerations for premium product development.

Sunday May 07, 2023
S7E2: Market Conditions
Sunday May 07, 2023
Sunday May 07, 2023
Welcome to Season 7 of the Troubleshooting Innovation podcast, sponsored by Puratos' Sunset Glaze.
Joanie Spencer, editor-in-chief for Commercial Baking, speaks with Richard Charpentier, bakery expert and CEO at Baking Innovation. Their conversation explores the technical aspects of creating high-quality, premium baked goods on a commercial scale.
In this episode, Spencer and Charpentier take a look at the demand and opportunities for premium baked goods in today’s market. Charpentier shares his insights on how consumer preferences have evolved over time, which product categories lend themselves to premiumization and beyond.

Sunday Apr 30, 2023
S7E1: Defining a Premium Product
Sunday Apr 30, 2023
Sunday Apr 30, 2023
Welcome to Season 7 of the Troubleshooting Innovation podcast, sponsored by Puratos' Sunset Glaze.
Joanie Spencer, editor-in-chief for Commercial Baking, speaks with Richard Charpentier, bakery expert and CEO at Baking Innovation. Their conversation explores the technical aspects of creating high-quality, premium baked goods on a commercial scale.
In the first episode, Spencer and Charpentier give bakers a roadmap to understand the product development of premium baked goods, the risks behind it, and the difference between artisan vs. premium.

Sunday Feb 05, 2023
S6E5: Secondary Benefits of Being a B Corp
Sunday Feb 05, 2023
Sunday Feb 05, 2023
Welcome to Season 6 of the Troubleshooting Innovation podcast, sponsored by JLS Automation.
Joanie Spencer, editor-in-chief for Commercial Baking, visits with the team at Chabaso Bakery. Hear about their journey to becoming a Certified B Corporation and building a business as a force for good.
In this final episode, you'll hear from Reed Immer, Chabaso’s director of sales and marketing, about some of the secondary benefits that come with achieving B Corp certification.

Sunday Jan 29, 2023
S6E4: How B Corps Innovate on a 3-Year Cycle
Sunday Jan 29, 2023
Sunday Jan 29, 2023
Welcome to Season 6 of the Troubleshooting Innovation podcast, sponsored by JLS Automation.
Joanie Spencer, editor-in-chief for Commercial Baking, visits with the team at Chabaso Bakery. Hear about their journey to becoming a Certified B Corporation and building a business as a force for good.
This episode focuses on continuous improvement. B Corps must re-certify every 3 years and meet a constantly evolving standard for social and environmental performance. So this week, Rich Jamesley, Chabaso's VP of operations and supply chain, and Charlie Negaro, president, talk about how they approach innovation on a 3-year cycle.

Sunday Jan 22, 2023
S6E3: Operationalizing Values on the Bakery Floor
Sunday Jan 22, 2023
Sunday Jan 22, 2023
Welcome to Season 6 of the Troubleshooting Innovation podcast, sponsored by JLS Automation.
Joanie Spencer, editor-in-chief for Commercial Baking, visits with the team at Chabaso Bakery. Hear about their journey to becoming a Certified B Corporation and building a business as a force for good.
This week's episode features Rich Jamesley, Chabaso’s VP of operations and supply chain. He explores the ways this bakery operationalizes its values on the plant floor, from repurposing waste to hiring Afghan refugees.

Sunday Jan 15, 2023
S6E2: The Process of Getting B Corp Certified
Sunday Jan 15, 2023
Sunday Jan 15, 2023
Welcome to Season 6 of the Troubleshooting Innovation podcast, sponsored by JLS Automation.
Joanie Spencer, editor-in-chief for Commercial Baking, visits with the team at Chabaso Bakery. Hear about their journey to becoming a Certified B Corporation and building a business as a force for good.
This week, we’re chatting with Charlie Negaro, CEO, and Reed Immer, director of sales and marketing. They unpack the challenges and rewards of pursuing B Corp certification, and why the long, arduous process was worth it.

Sunday Jan 08, 2023
S6E1: A Deep Dive Into Chabaso’s Values and Practices
Sunday Jan 08, 2023
Sunday Jan 08, 2023
Welcome to Season 6 of the Troubleshooting Innovation podcast, sponsored by JLS Automation.
Joanie Spencer, editor-in-chief for Commercial Baking, visits with the team at Chabaso Bakery. Hear about their journey to becoming a Certified B Corporation and building a business as a force for good.
In this first episode, you’ll meet Charles Negaro, Jr., CEO of Chabaso Bakery, as he dives deep into Chabaso’s values and practices.