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This podcast dives deep into the commercial baking industry. Every season, a new guest shares their insights on innovation through the lens of becoming more sustainable, growing a family-owned business, debunking myths and more. Hosted by Joanie Spencer, editor-in-chief of Commercial Baking.
Episodes

Dec 3, 2023
Dec 3, 2023
26 min
Welcome to Season 9 of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Darlene Nicosia, CEO of Hearthside Food Solutions. They're talking about operations, culture and innovation … behind the curtain of co-manufacturing. Sponsored by Reading Bakery Systems.
In this final episode, Spencer and Nicosia unpack unique leadership perspectives, using Nicosia's engineering expertise as a starting point.

Nov 26, 2023
Nov 26, 2023
21 min
Welcome to Season 9 of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Darlene Nicosia, CEO of Hearthside Food Solutions. They're talking about operations, culture and innovation … behind the curtain of co-manufacturing. Sponsored by Reading Bakery Systems.
In the fourth episode, Spencer and Nicosia take a look at what it means to be a modern contract manufacturer.

Nov 19, 2023
Nov 19, 2023
26 min
Welcome to Season 9 of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Darlene Nicosia, CEO of Hearthside Food Solutions. They're talking about operations, culture and innovation … behind the curtain of co-manufacturing. Sponsored by Reading Bakery Systems.
In the third episode, Spencer and Nicosia explore how product innovation is playing a new role in contract manufacturing.

Nov 12, 2023
Nov 12, 2023
23 min
Welcome to Season 9 of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Darlene Nicosia, CEO of Hearthside Food Solutions. They're talking about operations, culture and innovation … behind the curtain of co-manufacturing. Sponsored by Reading Bakery Systems.
In the second episode, Spencer and Nicosia uncover the most critical factors in creating a cohesive operating culture.

Nov 5, 2023
Nov 5, 2023
24 min
Welcome to Season 9 of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Darlene Nicosia, CEO of Hearthside Food Solutions. They're talking about operations, culture and innovation … behind the curtain of co-manufacturing. Sponsored by Reading Bakery Systems.
In the first episode, Joanie and Darlene walk through Hearthside’s history and explore the career timeline that led Darlene to the food industry’s largest contract manufacturer.

Oct 1, 2023
Oct 1, 2023
31 min
Welcome to Season 8 of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Marc and Elana Schulman, the second and third generations of leadership at Chicago-based Eli’s Cheesecake. Their conversation explores innovation, growth and longevity through the eyes of a family-owned bakery. Sponsored by Oakes.
In the last episode of the season, we’re looking at the future — how Eli’s is innovating as a trailblazer in a mature industry and with a classic product.

Sep 24, 2023
Sep 24, 2023
34 min
Welcome to Season 8 of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Marc and Elana Schulman, the second and third generations of leadership at Chicago-based Eli’s Cheesecake. Their conversation explores innovation, growth and longevity through the eyes of a family-owned bakery. Sponsored by Oakes.
This episode reflects on the pandemic years and how the bakery is coming back stronger than ever.

Sep 17, 2023
Sep 17, 2023
35 min
Welcome to Season 8 of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Marc and Elana Schulman, the second and third generations of leadership at Chicago-based Eli’s Cheesecake. Their conversation explores innovation, growth and longevity through the eyes of a family-owned bakery. Sponsored by Oakes.
This episode features Eli’s unique workforce development strategies and reveals best practices that any bakery can emulate.

Sep 10, 2023
Sep 10, 2023
31 min
Welcome to Season 8 of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Marc and Elana Schulman, the second and third generations of leadership at Chicago-based Eli’s Cheesecake. Their conversation explores innovation, growth and longevity through the eyes of a family-owned bakery.
In this episode, discover how setting a standard of distinction can impact a bakery’s identity and product development strategies.

Sep 3, 2023
Sep 3, 2023
28 min
Welcome to Season 8 of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Marc and Elana Schulman, the second and third generations of leadership at Chicago-based Eli’s Cheesecake. Their conversation explores innovation, growth and longevity through the eyes of a family-owned bakery.
In the first episode, learn about the foundation of resilience and reinvention on which founder Eli Schulman built this family legacy.
