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This podcast dives deep into the commercial baking industry. Every season, a new guest shares their insights on innovation through the lens of becoming more sustainable, growing a family-owned business, debunking myths and more. Hosted by Joanie Spencer, editor-in-chief of Commercial Baking.
This podcast dives deep into the commercial baking industry. Every season, a new guest shares their insights on innovation through the lens of becoming more sustainable, growing a family-owned business, debunking myths and more. Hosted by Joanie Spencer, editor-in-chief of Commercial Baking.
Episodes

Sunday May 31, 2026
S19E5: The Future of Boston Baking
Sunday May 31, 2026
Sunday May 31, 2026
Welcome to Season 19 of the Troubleshooting Innovation podcast. We're talking with Kristen Boschetto, owner and GM of Boston Baking, to learn how generations of baking experience can lead a midsize bakery straight to the future. Sponsored by Tutor Intelligence.
In our final episode, Kristen shares how Boston Baking uses strategic expansion and smart investments in automation to build for the future.

Sunday May 24, 2026
S19E4: Technology + Infrastructure + Production Efficiency = Growth
Sunday May 24, 2026
Sunday May 24, 2026
Welcome to Season 19 of the Troubleshooting Innovation podcast. We're talking with Kristen Boschetto, owner and GM of Boston Baking, to learn how generations of baking experience can lead a midsize bakery straight to the future. Sponsored by Tutor Intelligence.
This week, Kristen shares how Boston Baking uses strategic expansion and smart investments in automation to build for the future.

Sunday May 17, 2026
S19E3: From Bagel to Baking
Sunday May 17, 2026
Sunday May 17, 2026
Welcome to Season 19 of the Troubleshooting Innovation podcast. We're talking with Kristen Boschetto, owner and GM of Boston Baking, to learn how generations of baking experience can lead a midsize bakery straight to the future. Sponsored by Tutor Intelligence.
This week, we hear how Boston Baking evolved from a bagel shop into a mid-size, innovation-driven bakery — leveraging infrastructure, contract manufacturing and cross-functional teamwork to stay ahead of a changing market.

Sunday May 10, 2026
S19E2: Culture as a Business Practice
Sunday May 10, 2026
Sunday May 10, 2026
Welcome to Season 19 of the Troubleshooting Innovation podcast. We're talking with Kristen Boschetto, owner and GM of Boston Baking, to learn how generations of baking experience can lead a midsize bakery straight to the future. Sponsored by Tutor Intelligence.
In our second episode, Kristen shares how Boston Baking turns culture into a powerful, people-first business strategy.

Sunday May 03, 2026
S19E1: Meet Kristen Boschetto
Sunday May 03, 2026
Sunday May 03, 2026
Welcome to Season 19 of the Troubleshooting Innovation podcast. We're talking with Kristen Boschetto, owner and GM of Boston Baking, to learn how generations of baking experience can lead a midsize bakery straight to the future. Sponsored by Tutor Intelligence.
In our first episode, we meet Kristen, a fourth-generation baker leading a second-generation bakery.

Sunday Mar 29, 2026
S18E5: Future of Innovation at Palermo's
Sunday Mar 29, 2026
Sunday Mar 29, 2026
Welcome to Season 18 of the Troubleshooting Innovation podcast. Nick Fallucca, chief product and innovation officer at Palermo’s, explores what leadership, product development and growth look like for this third-generation pizzaiolo. Sponsored by HaFSBX.
In our fifth and final episode, Nick talks about what the future looks like for the Palermo family … and its family of brands.

Sunday Mar 22, 2026
S18E4: Palermo's Nationwide Expansion
Sunday Mar 22, 2026
Sunday Mar 22, 2026
Welcome to Season 18 of the Troubleshooting Innovation podcast. Nick Fallucca, chief product and innovation officer at Palermo’s, explores what leadership, product development and growth look like for this third-generation pizzaiolo. Sponsored by HaFSBX.
In Episode 4, we hear Nick’s perspective on what it’s like for a family business to become a household name.

Sunday Mar 15, 2026
S18E3: The Artistry of Pizza Making at Scale
Sunday Mar 15, 2026
Sunday Mar 15, 2026
Welcome to Season 18 of the Troubleshooting Innovation podcast. Nick Fallucca, chief product and innovation officer at Palermo’s, explores what leadership, product development and growth look like for this third-generation pizzaiolo. Sponsored by HaFSBX.
In Episode 3, we tap into Nick’s product innovation expertise and learn what it truly takes to make craft pizza at scale.

Sunday Mar 08, 2026
S18E2: Product and Operational Expansion
Sunday Mar 08, 2026
Sunday Mar 08, 2026
Welcome to Season 18 of the Troubleshooting Innovation podcast. Nick Fallucca, chief product and innovation officer at Palermo’s, explores what leadership, product development and growth look like for this third-generation pizzaiolo. Sponsored by HaFSBX.
In Episode 2, Nick walks us through how Palermo’s has grown from a neighborhood pizzeria to a nationally known pizza brand and private-label pizza manufacturer.

Sunday Mar 01, 2026
S18E1: Meet the Fallucca Family
Sunday Mar 01, 2026
Sunday Mar 01, 2026
Welcome to Season 18 of the Troubleshooting Innovation podcast. Nick Fallucca, chief product and innovation officer at Palermo’s, explores what leadership, product development and growth look like for this third-generation pizzaiolo. Sponsored by HaF Equipment.
In our first episode, we get to know Nick and the Fallucca family history.
