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This podcast dives deep into the commercial baking industry. Every season, a new guest shares their insights on innovation through the lens of becoming more sustainable, growing a family-owned business, debunking myths and more. Hosted by Joanie Spencer, editor-in-chief of Commercial Baking.
Episodes

Sunday Nov 26, 2023
S9E4: The Evolution of the Co-Man
Sunday Nov 26, 2023
Sunday Nov 26, 2023
Welcome to Season 9 of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Darlene Nicosia, CEO of Hearthside Food Solutions. They're talking about operations, culture and innovation … behind the curtain of co-manufacturing. Sponsored by Reading Bakery Systems.
In the fourth episode, Spencer and Nicosia take a look at what it means to be a modern contract manufacturer.

Sunday Nov 19, 2023
S9E3: The New World of Innovation
Sunday Nov 19, 2023
Sunday Nov 19, 2023
Welcome to Season 9 of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Darlene Nicosia, CEO of Hearthside Food Solutions. They're talking about operations, culture and innovation … behind the curtain of co-manufacturing. Sponsored by Reading Bakery Systems.
In the third episode, Spencer and Nicosia explore how product innovation is playing a new role in contract manufacturing.

Sunday Nov 12, 2023
S9E2: Creating a Coherent Operating Culture
Sunday Nov 12, 2023
Sunday Nov 12, 2023
Welcome to Season 9 of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Darlene Nicosia, CEO of Hearthside Food Solutions. They're talking about operations, culture and innovation … behind the curtain of co-manufacturing. Sponsored by Reading Bakery Systems.
In the second episode, Spencer and Nicosia uncover the most critical factors in creating a cohesive operating culture.

Sunday Nov 05, 2023
S9E1: Storied Histories
Sunday Nov 05, 2023
Sunday Nov 05, 2023
Welcome to Season 9 of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Darlene Nicosia, CEO of Hearthside Food Solutions. They're talking about operations, culture and innovation … behind the curtain of co-manufacturing. Sponsored by Reading Bakery Systems.
In the first episode, Joanie and Darlene walk through Hearthside’s history and explore the career timeline that led Darlene to the food industry’s largest contract manufacturer.

Sunday Oct 01, 2023
S8E5: Looking Toward the Future
Sunday Oct 01, 2023
Sunday Oct 01, 2023
Welcome to Season 8 of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Marc and Elana Schulman, the second and third generations of leadership at Chicago-based Eli’s Cheesecake. Their conversation explores innovation, growth and longevity through the eyes of a family-owned bakery. Sponsored by Oakes.
In the last episode of the season, we’re looking at the future — how Eli’s is innovating as a trailblazer in a mature industry and with a classic product.

Sunday Sep 24, 2023
S8E4: The Impacts of the Pandemic
Sunday Sep 24, 2023
Sunday Sep 24, 2023
Welcome to Season 8 of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Marc and Elana Schulman, the second and third generations of leadership at Chicago-based Eli’s Cheesecake. Their conversation explores innovation, growth and longevity through the eyes of a family-owned bakery. Sponsored by Oakes.
This episode reflects on the pandemic years and how the bakery is coming back stronger than ever.

Sunday Sep 17, 2023
S8E3: Workforce Development
Sunday Sep 17, 2023
Sunday Sep 17, 2023
Welcome to Season 8 of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Marc and Elana Schulman, the second and third generations of leadership at Chicago-based Eli’s Cheesecake. Their conversation explores innovation, growth and longevity through the eyes of a family-owned bakery. Sponsored by Oakes.
This episode features Eli’s unique workforce development strategies and reveals best practices that any bakery can emulate.

Sunday Sep 10, 2023
S8E2: How Eli’s Defined Chicago-Style Cheesecake
Sunday Sep 10, 2023
Sunday Sep 10, 2023
Welcome to Season 8 of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Marc and Elana Schulman, the second and third generations of leadership at Chicago-based Eli’s Cheesecake. Their conversation explores innovation, growth and longevity through the eyes of a family-owned bakery.
In this episode, discover how setting a standard of distinction can impact a bakery’s identity and product development strategies.

Sunday Sep 03, 2023
S8E1: History of Eli’s Cheesecake
Sunday Sep 03, 2023
Sunday Sep 03, 2023
Welcome to Season 8 of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Marc and Elana Schulman, the second and third generations of leadership at Chicago-based Eli’s Cheesecake. Their conversation explores innovation, growth and longevity through the eyes of a family-owned bakery.
In the first episode, learn about the foundation of resilience and reinvention on which founder Eli Schulman built this family legacy.

Monday Aug 21, 2023
Special Live Recording with Eli’s Cheesecake
Monday Aug 21, 2023
Monday Aug 21, 2023
Season 8 of Troubleshooting Innovation, with guests Marc and Elana Schulman, the dad-and-daughter duo behind Chicago-based Eli's Cheesecake, launches in just two weeks. Get a taste of what's to come in this special episode recorded live at the American Society of Baking's BakingTECH 2023. Hear about the company’s history and the values that are leading it into the future. Hosted by Joanie Spencer, editor-in-chief of Commercial Baking.