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This podcast dives deep into the commercial baking industry. Every season, a new guest shares their insights on innovation through the lens of becoming more sustainable, growing a family-owned business, debunking myths and more. Hosted by Joanie Spencer, editor-in-chief of Commercial Baking.
Episodes

Sunday May 26, 2024
S11E4: Evolution of Marketing for Gluten-Free Products
Sunday May 26, 2024
Sunday May 26, 2024
Welcome to Season 11, Episode 4, of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Jennifer Steiner Pool, president and creator-in-chief of Steiner’s Baking Co., about how to turn a special family recipe into a commercially viable brand. Sponsored by Puratos.
In this episode, we have an interesting discussion around the evolution of marketing for a gluten-free product.

Sunday May 19, 2024
S11E3: Product Development Challenges around Gluten-Free
Sunday May 19, 2024
Sunday May 19, 2024
Welcome to Season 11, Episode 3, of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Jennifer Steiner Pool, president and creator-in-chief of Steiner’s Baking Co., about how to turn a special family recipe into a commercially viable brand. Sponsored by Puratos.
In this episode, we're tackling the product development challenges that come with creating gluten-free baked goods.

Sunday May 12, 2024
S11E2: Scaling Up for a Growing Customer Base
Sunday May 12, 2024
Sunday May 12, 2024
Welcome to Season 11, Episode 2, of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Jennifer Steiner Pool, president and creator-in-chief of Steiner’s Baking Co., about how to turn a special family recipe into a commercially viable brand. Sponsored by Puratos.
In this episode, we’re going from startup to scale and learning how Steiner’s Coffee Cake has grown its customer base … and how production is growing with it.

Sunday May 05, 2024
S11E1: The Family History of Steiner's
Sunday May 05, 2024
Sunday May 05, 2024
Welcome to Season 11 of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Jennifer Steiner Pool, president and creator-in-chief of Steiner’s Baking Co., about how to turn a special family recipe into a commercially viable brand. Sponsored by Puratos.
In the first episode, we meet our guest and discover how her grandfather’s hobby led her to become “creator-in-chief” for Steiner’s.

Sunday Mar 31, 2024
S10E5: Benefits of Grain Foods on Women's Health
Sunday Mar 31, 2024
Sunday Mar 31, 2024
Welcome to Season 10 of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Julie Miller Jones, a member of the Grain Foods Foundation Scientific Advisory Board, and Charlotte Martin, registered dietitian and consultant for the Grain Foods Foundation. They're debunking bread myths to help bakers develop delicious, healthy grain-based products — and help them educate consumers on the health benefits of bread. Sponsored by Lallemand Baking.
In this final episode, we close out the season with a discussion around the benefits of grain foods on women's health.

Sunday Mar 24, 2024
S10E4: Sandwich Innovation
Sunday Mar 24, 2024
Sunday Mar 24, 2024
Welcome to Season 10 of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Julie Miller Jones, a member of the Grain Foods Foundation Scientific Advisory Board, and Charlotte Martin, registered dietitian and consultant for the Grain Foods Foundation. They're debunking bread myths to help bakers develop delicious, healthy grain-based products — and help them educate consumers on the health benefits of bread. Sponsored by Lallemand Baking.
In this episode, we discover how commercial bread bakers can bust bread myths through sandwich innovation.

Sunday Mar 17, 2024
S10E3: Sodium and Processing Concerns
Sunday Mar 17, 2024
Sunday Mar 17, 2024
Welcome to Season 10 of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Julie Miller Jones, a member of the Grain Foods Foundation Scientific Advisory Board, and Charlotte Martin, registered dietitian and consultant for the Grain Foods Foundation. They're debunking bread myths to help bakers develop delicious, healthy grain-based products — and help them educate consumers on the health benefits of bread. Sponsored by Lallemand Baking.
In this episode, we're debunking assumptions around sodium levels and processing concerns.

Sunday Mar 10, 2024
S10E2: Bread and the Glycemic Index
Sunday Mar 10, 2024
Sunday Mar 10, 2024
Welcome to Season 10 of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Julie Miller Jones, a member of the Grain Foods Foundation Scientific Advisory Board, and Charlotte Martin, registered dietitian and consultant for the Grain Foods Foundation. They're debunking bread myths to help bakers develop delicious, healthy grain-based products — and help them educate consumers on the health benefits of bread. Sponsored by Lallemand Baking.
In this episode, we tackle the myth around bread’s connection to the glycemic index.

Sunday Mar 03, 2024
S10E1: Carbs vs. Calories
Sunday Mar 03, 2024
Sunday Mar 03, 2024
Welcome to Season 10 of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Julie Miller Jones, a member of the Grain Foods Foundation Scientific Advisory Board, and Charlotte Martin, registered dietitian and consultant for the Grain Foods Foundation. They're debunking bread myths to help bakers develop delicious, healthy grain-based products — and help them educate consumers on the health benefits of bread. Sponsored by Lallemand Baking.
In the first episode, we get to know our experts and dive into the first myth: carbs vs. calories.

Sunday Dec 03, 2023
S9E5: Unique Leadership Perspectives
Sunday Dec 03, 2023
Sunday Dec 03, 2023
Welcome to Season 9 of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Darlene Nicosia, CEO of Hearthside Food Solutions. They're talking about operations, culture and innovation … behind the curtain of co-manufacturing. Sponsored by Reading Bakery Systems.
In this final episode, Spencer and Nicosia unpack unique leadership perspectives, using Nicosia's engineering expertise as a starting point.